CVE-2017-9324 | Date: (C)2017-06-13 (M)2023-12-22 |
In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.
CVSS Score and Metrics +CVSS Score and Metrics -CVSS V3 Severity: | CVSS V2 Severity: |
CVSS Score : 8.8 | CVSS Score : 6.5 |
Exploit Score: 2.8 | Exploit Score: 8.0 |
Impact Score: 5.9 | Impact Score: 6.4 |
|
CVSS V3 Metrics: | CVSS V2 Metrics: |
Attack Vector: NETWORK | Access Vector: NETWORK |
Attack Complexity: LOW | Access Complexity: LOW |
Privileges Required: LOW | Authentication: SINGLE |
User Interaction: NONE | Confidentiality: PARTIAL |
Scope: UNCHANGED | Integrity: PARTIAL |
Confidentiality: HIGH | Availability: PARTIAL |
Integrity: HIGH | |
Availability: HIGH | |
| |