| CVE-2009-5055 | Date: (C)2011-03-18 (M)2023-12-22 |
Open Ticket Request System (OTRS) before 2.4.4 grants ticket access on the basis of single-digit substrings of the CustomerID value, which allows remote authenticated users to bypass intended access restrictions in opportunistic circumstances by visiting a ticket, as demonstrated by leveraging the CustomerID 12 account to read tickets that should be available only to CustomerID 1 or CustomerID 2.
CVSS Score and Metrics +CVSS Score and Metrics -| CVSS V2 Severity: |
| CVSS Score : 3.5 |
| Exploit Score: 6.8 |
| Impact Score: 2.9 |
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| CVSS V2 Metrics: |
| Access Vector: NETWORK |
| Access Complexity: MEDIUM |
| Authentication: SINGLE |
| Confidentiality: PARTIAL |
| Integrity: NONE |
| Availability: NONE |
| | |
