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CVE
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CVE-2009-5056Date: (C)2011-03-18   (M)2023-12-22


Open Ticket Request System (OTRS) before 2.4.0-beta2 does not properly enforce the move_into permission setting for a queue, which allows remote authenticated users to bypass intended access restrictions and read a ticket by watching this ticket, and then selecting the ticket from the watched-tickets list.

CVSS Score and Metrics +CVSS Score and Metrics -

CVSS V2 Severity:
CVSS Score : 2.1
Exploit Score: 3.9
Impact Score: 2.9
 
CVSS V2 Metrics:
Access Vector: NETWORK
Access Complexity: HIGH
Authentication: SINGLE
Confidentiality: PARTIAL
Integrity: NONE
Availability: NONE
  
Reference:
http://bugs.otrs.org/show_bug.cgi?id=3583
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807

CPE    82
cpe:/a:otrs:otrs:1.2.0:beta1
cpe:/a:otrs:otrs:1.2.0:beta2
cpe:/a:otrs:otrs:1.2.0:beta3
cpe:/a:otrs:otrs:2.1.8
...
CWE    1
CWE-20

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