|Date: (C)2010-09-20 (M)2017-08-18|
|CVSS Score: 5.0||Access Vector: NETWORK|
|Exploitability Subscore: 10.0||Access Complexity: LOW|
|Impact Subscore: 2.9||Authentication: NONE|
| ||Confidentiality: NONE|
| ||Integrity: NONE|
| ||Availability: PARTIAL|
Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 does not properly handle the matching of Perl regular expressions against HTML e-mail messages, which allows remote attackers to cause a denial of service (CPU consumption) via a large message, a different vulnerability than CVE-2010-2080.