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CVE
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CVE-2010-4768Date: (C)2011-03-18   (M)2023-12-22


Open Ticket Request System (OTRS) before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circumstances by visiting a ticket, related to a certain ordering of permission-set and permission-remove operations involving both hidden permissions and other permissions.

CVSS Score and Metrics +CVSS Score and Metrics -

CVSS V2 Severity:
CVSS Score : 6.0
Exploit Score: 6.8
Impact Score: 6.4
 
CVSS V2 Metrics:
Access Vector: NETWORK
Access Complexity: MEDIUM
Authentication: SINGLE
Confidentiality: PARTIAL
Integrity: PARTIAL
Availability: PARTIAL
  
Reference:
http://bugs.otrs.org/show_bug.cgi?id=3499
http://source.otrs.org/viewvc.cgi/otrs/CHANGES?revision=1.1807

CPE    80
cpe:/a:otrs:otrs:1.2.0:beta1
cpe:/a:otrs:otrs:1.2.0:beta2
cpe:/a:otrs:otrs:1.2.0:beta3
cpe:/a:otrs:otrs:2.1.8
...
CWE    1
CWE-264

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