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CVE
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CVE-2014-1694Date: (C)2014-02-05   (M)2023-12-22


Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/ in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allow remote attackers to hijack the authentication of arbitrary users for requests that (5) create tickets or (6) send follow-ups to existing tickets.

CVSS Score and Metrics +CVSS Score and Metrics -

CVSS V2 Severity:
CVSS Score : 6.8
Exploit Score: 8.6
Impact Score: 6.4
 
CVSS V2 Metrics:
Access Vector: NETWORK
Access Complexity: MEDIUM
Authentication: NONE
Confidentiality: PARTIAL
Integrity: PARTIAL
Availability: PARTIAL
  
Reference:
OSVDB-102632
SECUNIA-56644
SECUNIA-56655
DSA-2867
http://www.openwall.com/lists/oss-security/2014/01/29/7
http://www.openwall.com/lists/oss-security/2014/01/29/15
http://bugs.otrs.org/show_bug.cgi?id=10099
https://github.com/OTRS/otrs/commit/6f324aaf8647729d509eebf063a0181f9f9196f7
https://github.com/OTRS/otrs/commit/92f417277f43832f1a0462f2485fe1fd3fd52312
https://github.com/OTRS/otrs/commit/ca2c3390fd60d9a3f810ed2c22cbc2c193457b77
https://www.otrs.com/release-notes-otrs-help-desk-3-3-4
https://www.otrs.com/security-advisory-2014-01-csrf-issue-customer-web-interface

CPE    45
cpe:/a:otrs:otrs:3.1.14
cpe:/a:otrs:otrs:3.1.13
cpe:/a:otrs:otrs:3.1.16
cpe:/a:otrs:otrs:3.1.15
...
CWE    1
CWE-352
OVAL    1
oval:org.secpod.oval:def:601220

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