CVE-2017-16854 | Date: (C)2017-12-13 (M)2023-12-22 |
In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.
CVSS Score and Metrics +CVSS Score and Metrics -CVSS V3 Severity: | CVSS V2 Severity: |
CVSS Score : 6.5 | CVSS Score : 4.0 |
Exploit Score: 2.8 | Exploit Score: 8.0 |
Impact Score: 3.6 | Impact Score: 2.9 |
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CVSS V3 Metrics: | CVSS V2 Metrics: |
Attack Vector: NETWORK | Access Vector: NETWORK |
Attack Complexity: LOW | Access Complexity: LOW |
Privileges Required: LOW | Authentication: SINGLE |
User Interaction: NONE | Confidentiality: PARTIAL |
Scope: UNCHANGED | Integrity: NONE |
Confidentiality: HIGH | Availability: NONE |
Integrity: NONE | |
Availability: NONE | |
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