| CVE-2017-16921 | Date: (C)2017-12-09 (M)2023-12-22 |
In OTRS 6.0.x up to and including 6.0.1, OTRS 5.0.x up to and including 5.0.24, and OTRS 4.0.x up to and including 4.0.26, an attacker who is logged into OTRS as an agent can manipulate form parameters (related to PGP) and execute arbitrary shell commands with the permissions of the OTRS or web server user.
CVSS Score and Metrics +CVSS Score and Metrics -| CVSS V3 Severity: | CVSS V2 Severity: |
| CVSS Score : 8.8 | CVSS Score : 9.0 |
| Exploit Score: 2.8 | Exploit Score: 8.0 |
| Impact Score: 5.9 | Impact Score: 10.0 |
| |
| CVSS V3 Metrics: | CVSS V2 Metrics: |
| Attack Vector: NETWORK | Access Vector: NETWORK |
| Attack Complexity: LOW | Access Complexity: LOW |
| Privileges Required: LOW | Authentication: SINGLE |
| User Interaction: NONE | Confidentiality: COMPLETE |
| Scope: UNCHANGED | Integrity: COMPLETE |
| Confidentiality: HIGH | Availability: COMPLETE |
| Integrity: HIGH | |
| Availability: HIGH | |
| | |
