| CVE-2019-16949 | Date: (C)2019-11-14 (M)2023-12-22 |
An issue was discovered in Enghouse Web Chat 6.1.300.31 and 6.2.284.34. A user is allowed to send an archive of their chat log to an email address specified at the beginning of the chat (where the user enters in their name and e-mail address). This POST request can be modified to change the message as well as the end recipient of the message. The e-mail address will have the same domain name and user as the product allotted. This can be used in phishing campaigns against users on the same domain.
CVSS Score and Metrics +CVSS Score and Metrics -| CVSS V3 Severity: | CVSS V2 Severity: |
| CVSS Score : 6.5 | CVSS Score : 4.0 |
| Exploit Score: 2.8 | Exploit Score: 8.0 |
| Impact Score: 3.6 | Impact Score: 2.9 |
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| CVSS V3 Metrics: | CVSS V2 Metrics: |
| Attack Vector: NETWORK | Access Vector: NETWORK |
| Attack Complexity: LOW | Access Complexity: LOW |
| Privileges Required: LOW | Authentication: SINGLE |
| User Interaction: NONE | Confidentiality: NONE |
| Scope: UNCHANGED | Integrity: PARTIAL |
| Confidentiality: NONE | Availability: NONE |
| Integrity: HIGH | |
| Availability: NONE | |
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