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CVE
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CVE-2019-9752Date: (C)2019-06-19   (M)2023-12-22


An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm.

CVSS Score and Metrics +CVSS Score and Metrics -

CVSS V3 Severity:CVSS V2 Severity:
CVSS Score : 5.4CVSS Score : 3.5
Exploit Score: 2.3Exploit Score: 6.8
Impact Score: 2.7Impact Score: 2.9
 
CVSS V3 Metrics:CVSS V2 Metrics:
Attack Vector: NETWORKAccess Vector: NETWORK
Attack Complexity: LOWAccess Complexity: MEDIUM
Privileges Required: LOWAuthentication: SINGLE
User Interaction: REQUIREDConfidentiality: NONE
Scope: CHANGEDIntegrity: PARTIAL
Confidentiality: LOWAvailability: NONE
Integrity: LOW 
Availability: NONE 
  
Reference:
https://lists.debian.org/debian-lts-announce/2019/03/msg00023.html
https://community.otrs.com/security-advisory-2019-01-security-update-for-otrs-framework
openSUSE-SU-2020:0551
openSUSE-SU-2020:1475
openSUSE-SU-2020:1509

CPE    1
cpe:/a:otrs:otrs
CWE    1
CWE-79
OVAL    1
oval:org.secpod.oval:def:2005605

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