CVE-2019-9892 | Date: (C)2019-05-22 (M)2023-12-22 |
An issue was discovered in Open Ticket Request System (OTRS) 5.x through 5.0.34, 6.x through 6.0.17, and 7.x through 7.0.6. An attacker who is logged into OTRS as an agent user with appropriate permissions may try to import carefully crafted Report Statistics XML that will result in reading of arbitrary files on the OTRS filesystem.
CVSS Score and Metrics +CVSS Score and Metrics -CVSS V3 Severity: | CVSS V2 Severity: |
CVSS Score : 6.5 | CVSS Score : 4.0 |
Exploit Score: 2.8 | Exploit Score: 8.0 |
Impact Score: 3.6 | Impact Score: 2.9 |
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CVSS V3 Metrics: | CVSS V2 Metrics: |
Attack Vector: NETWORK | Access Vector: NETWORK |
Attack Complexity: LOW | Access Complexity: LOW |
Privileges Required: LOW | Authentication: SINGLE |
User Interaction: NONE | Confidentiality: PARTIAL |
Scope: UNCHANGED | Integrity: NONE |
Confidentiality: HIGH | Availability: NONE |
Integrity: NONE | |
Availability: NONE | |
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