| CVE-2020-11466 | Date: (C)2020-04-08 (M)2023-12-22 |
An issue was discovered in Deskpro before 2019.8.0. The /api/tickets endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve arbitrary information about all helpdesk tickets stored in database with numerous filters. This leaked sensitive information to unauthorized parties. Additionally, it leaked ticket authentication code, making it possible to make changes to a ticket.
CVSS Score and Metrics +CVSS Score and Metrics -| CVSS V3 Severity: | CVSS V2 Severity: |
| CVSS Score : 4.3 | CVSS Score : 4.0 |
| Exploit Score: 2.8 | Exploit Score: 8.0 |
| Impact Score: 1.4 | Impact Score: 2.9 |
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| CVSS V3 Metrics: | CVSS V2 Metrics: |
| Attack Vector: NETWORK | Access Vector: NETWORK |
| Attack Complexity: LOW | Access Complexity: LOW |
| Privileges Required: LOW | Authentication: SINGLE |
| User Interaction: NONE | Confidentiality: PARTIAL |
| Scope: UNCHANGED | Integrity: NONE |
| Confidentiality: LOW | Availability: NONE |
| Integrity: NONE | |
| Availability: NONE | |
| | |
