The Allow the use of biometrics machine setting should be configured correctly. If you enable (or do not configure) this policy setting, the Windows Biometric Service will be available, and users will be able to run applications that use biometrics on Windows. If you want to enable the ability to log on with biometrics, you must also configure the "Allow users to log on using biometrics" policy setting. If you disable this policy setting, the Windows Biometric Service will not be available, and users will be unable to use any biometric features in Windows. Fix: (1) GPO: Computer Configuration\Administrative Templates\Windows Components\Biometrics\Allow the use of biometrics (2) KEY: HKLM\SOFTWARE\Policies\Microsoft\Biometrics\Enabled