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CVE
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CVE-2017-6626Date: (C)2017-05-05   (M)2023-12-22


A vulnerability in the Cisco Finesse Notification Service for Cisco Unified Contact Center Enterprise (UCCE) 11.5(1) and 11.6(1) could allow an unauthenticated, remote attacker to retrieve information from agents using the Finesse Desktop. The vulnerability is due to the existence of a user account that has an undocumented, hard-coded password. An attacker could exploit this vulnerability by using the hard-coded credentials to subscribe to the Finesse Notification Service, which would allow the attacker to receive notifications when an agent signs in or out of the Finesse Desktop, when information about an agent changes, or when an agent's state changes. Cisco Bug IDs: CSCvc08314.

CVSS Score and Metrics +CVSS Score and Metrics -

CVSS V3 Severity:CVSS V2 Severity:
CVSS Score : 5.3CVSS Score : 5.0
Exploit Score: 3.9Exploit Score: 10.0
Impact Score: 1.4Impact Score: 2.9
 
CVSS V3 Metrics:CVSS V2 Metrics:
Attack Vector: NETWORKAccess Vector: NETWORK
Attack Complexity: LOWAccess Complexity: LOW
Privileges Required: NONEAuthentication: NONE
User Interaction: NONEConfidentiality: PARTIAL
Scope: UNCHANGEDIntegrity: NONE
Confidentiality: LOWAvailability: NONE
Integrity: NONE 
Availability: NONE 
  
Reference:
SECTRACK-1038396
BID-98291
https://tools.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-20170503-finesse-ucce

CWE    1
CWE-200

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