| CVE-2018-14593 | Date: (C)2018-08-04 (M)2023-12-22 |
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.
CVSS Score and Metrics +CVSS Score and Metrics -| CVSS V3 Severity: | CVSS V2 Severity: |
| CVSS Score : 8.8 | CVSS Score : 6.5 |
| Exploit Score: 2.8 | Exploit Score: 8.0 |
| Impact Score: 5.9 | Impact Score: 6.4 |
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| CVSS V3 Metrics: | CVSS V2 Metrics: |
| Attack Vector: NETWORK | Access Vector: NETWORK |
| Attack Complexity: LOW | Access Complexity: LOW |
| Privileges Required: LOW | Authentication: SINGLE |
| User Interaction: NONE | Confidentiality: PARTIAL |
| Scope: UNCHANGED | Integrity: PARTIAL |
| Confidentiality: HIGH | Availability: PARTIAL |
| Integrity: HIGH | |
| Availability: HIGH | |
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