| CVE-2010-4767 | Date: (C)2011-03-18 (M)2023-12-22 |
Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.
CVSS Score and Metrics +CVSS Score and Metrics -| CVSS V2 Severity: |
| CVSS Score : 5.0 |
| Exploit Score: 10.0 |
| Impact Score: 2.9 |
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| CVSS V2 Metrics: |
| Access Vector: NETWORK |
| Access Complexity: LOW |
| Authentication: NONE |
| Confidentiality: NONE |
| Integrity: NONE |
| Availability: PARTIAL |
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