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CVE
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CVE-2021-21441Date: (C)2021-06-16   (M)2023-09-07


There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions.

CVSS Score and Metrics +CVSS Score and Metrics -

CVSS V3 Severity:CVSS V2 Severity:
CVSS Score : 7.5CVSS Score : 4.3
Exploit Score: 3.9Exploit Score: 8.6
Impact Score: 3.6Impact Score: 2.9
 
CVSS V3 Metrics:CVSS V2 Metrics:
Attack Vector: NETWORKAccess Vector: NETWORK
Attack Complexity: LOWAccess Complexity: MEDIUM
Privileges Required: NONEAuthentication: NONE
User Interaction: NONEConfidentiality: PARTIAL
Scope: UNCHANGEDIntegrity: NONE
Confidentiality: HIGHAvailability: NONE
Integrity: NONE 
Availability: NONE 
  
Reference:
https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
https://otrs.com/release-notes/otrs-security-advisory-2021-11/

CWE    1
CWE-79

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